We are committed to respecting and protecting your privacy.

Who are we?

The UnSchool is a project of Circular Futures, a Limited Liability Company registered in Australia. Circular Futures manages the UnSchool website and all online and in-person services.

Why do we collect information?

We offer online services and programs, so we need to collect enough information about you to keep your account secure, make sure we comply with all regulations and design the best-fit programs for your needs.

Where do we collect information?

We only collect information that you agree to give us when you are on our website through our contact us or registration forms, along with any applications you complete, when you download a free resource, purchase a product, access a course, or sign up for our newsletter. We also collect information when signing agreements for program attendance.

How do we protect your privacy and data?

We never sell or share your data with other organisations that are not needed to provide you with the services we offer. We will take all measures possible to protect your data from external abuse or access. Individuals have the right to access their personal data, and any such requests made shall be dealt with in a timely manner. When we send you communications such as our newsletter, we will always give you the option to opt-out and unsubscribe from the service. You can always request for us to delete all your data.

What type of information is collected and how?

The general personal information collected when you sign up to our online services or purchase a product includes your name, email, phone, address and credit card information.

We cannot provide you with our services or host your attendance at one of our programs without the requested personal information.

What is the GDPR?

The GDPR is a regulation brought into effect for all companies doing business in or operating from Europe. The goal is to provide broader protection to personal data.

Article 5 of the GDPR requires that personal data shall be:

• processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
• collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (‘purpose limitation’);
• adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
• accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);

• kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’);
• processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).
• We process data in accordance with its responsibilities under the General Data Protection Regulation (GDPR). By using our website and services, you are agreeing to be bound by this policy.  If you have any questions about our policy, please contact us.

In-person programs

We use our website service provider WordPress, online learning platforms Thinkific Labs Inc and third-party softwares Airtable and Typeform to manage our program bookings.

We will need to collect more detailed information for in-person programs. This may include your date of birth and passport number and may require a liability form to be signed depending on the type of program on offer.

Online classes

When you sign up to our online learning site, we collect the personal information you give us (such as name and email address). We use a third-party service provided by Thinkific Labs Inc., which allows us to create and sell our online products/services. Your data is stored through Thinkific’s data storage, databases and program on a secure server behind a firewall. You may receive course updates about your progress via email from Thinkific. You can read their privacy policy here.

E-mail marketing

We may send you emails about our site and related course(s), registration, course content, or other updates. We use the email platform Kit, Inc.,  so your information is stored on their services. You can read about their privacy policy here.

We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion. For this, we use Airtable or Typeform.

You can always unsubscribe at the bottom of the email.

How is information used?

We use collected information to design our programs, communicate with you regarding our services, process orders, and offer your classes, including sending offers for discounts and announcements. We also use information to send you offers and information about new products and services.

How do we process payments?

We do not store your credit card information. We use the following third-party services to process payments: Stripe, Shopify and Thinkfic Payments. We also process payments on the third-party site Blurb for print-on-demand books.

Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

In some cases, you may have requested to pay a different way. We would then use our accounting software Xero and Quickbooks to receive payments.

Web analysis tools

We may use web analysis tools to measure and collect anonymous session information such as Google Analytics.

What about third party services?

In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as some payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We have listed the ones we use and provided links to their policies in this document.

We recommend you also read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, you may be located in Europe but our payment gateway is in the United States; in this case, your personal information used in completing a transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.