PROGRAM TERMS & CONDITIONS
Your program fee helps us make more change. Most of our programs are now run on the CO Project Farm and are run by the UnSchool Association, a not-for-profit organization focused on advancing leadership for a sustainable and regenerative future. Your program payment not only covers the expenses of running the program (such as food, accommodation, facilitators, materials), but it also helps us build forward, to add more programs and projects, and to offer scholarship assistance as part of our equity access policy.
As such, payments are due up front in full within 30 days of your program to secure your place. Scholarship and payments plans are available as needed and can be requested via email firstname.lastname@example.org.
We accept payments through our website using a secure online booking service. We can also receive direct deposits into our association bank account although there is a small 5% processing fee for direct deposits. Please contact us to pay this way.
CANCELLATION & REFUND POLICY
We understand unexpected things can arise from time to time and a cancellation may have to occur. We offer refunds that are designed to accommodate your needs with consideration to the feasibility of rebooking your spot and potential loss to program revenue.
Program cancellations made
Within 48 hours of booking will receive a 100% refund.
Within 30 days of the program start date will receive a full refund minus a 15% processing fee.
Within 29 days to 14 days of the program start date will receive a 50% refund.
Within 14 days of the program start date will not be eligible for any refund.
All refunds will be processed within 30 days of cancellation. Refunds will be returned to the credit card used during the payment process or by other means as determined by the method of payment.
If we have to cancel the program from our side for whatever reason, we will fully refund you within 30 days or offer a swap to another course. We cannot be held liable for any third-party costs, such as travel bookings or accommodation.